Day 10 ... Last week I lost my Fitbit! ... and I felt a little lost myself. :(
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| Meet my Fitbit :) |
If you don't know what a Fitbit is ... it is a very helpful little device that you can wear all day to count your steps and even measure how many flights of stairs you climb! The Fitbit will also follow you to bed and keep track of your sleep patterns and tell you how many hours and the quality of your sleep you had the night before. I wear my Fitbit every day and it connects to a website that tracks my data and allows me to create goals for myself. It sends me messages to tell me how I am doing and if I need to get in more steps to meet my goal for the day. It also sends me awards and tells me how awesome I am. What more can you ask for in life!
But somehow last week I couldn't find it and I felt at a loss ... so I decided to email the Fitbit support team! They were fantastic ... they gave me a list of things to do to find it and were really committed to helping me find it again. They even made sure to ask that I would get back to them to let them to let them know if I had found it (or not) so that they could help me further if it wasn't located. Once before I accidentally put my Fitbit through the wash and they told me to try putting it in rice and ... tada!! ... it came alive again!!
Well yesterday I found my Fitbit and now I am back on track and tracking my steps, hills and sleep patterns.
A big thank you goes out to Eric and the Fitbit support team!
Walk On Strong,
Sue
It is one of the best customer service companies that I have dealt with! I love my fitbit and now that I have a smart phone it sync's up with it and not just the computer :)
ReplyDeleteI agree 100% I can't believe the difference finding my Fitbit has made ... I connected to the Fitbit app on my phone too!
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